Getting Support
General notes
Before contacting support:
Make sure to read this whole manual and any readme.txt or install.txt files in component distributions, if available.
Make sure you have the latest version of the component(s).
Search public TMS support channels (see below) to see if you question hasn't been already answer.
When contacting support:
Specify with which component is causing the problem.
Specify which Delphi or C++Builder version you're using and preferably also on which OS.
Getting support
Visit our support page to learn about the channels for support:
https://www.tmssoftware.com/site/support.asp
Important
All topics covered by this manual are officially supported and it's unlikely that future versions will break backward compatibility. If this ever happens, all breaking changes will be covered in this manual and guidelines to update to a new version will be described. However, it's important to note that parts of the source code of this product that are undocumented are not officially supported and are subject to change, which includes breaking backward compatibility. In case you are using an unsupported/undocumented feature we will not provide support for upgrading and will not officially support it.